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  1. 7-ELEVEN
  2. 4.x
  3. Programs & Features
  4. Delivery & Pickup
  5. Order Changes and Issues
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Order Changes and Issues

delivery_pickup

  • How do I cancel my order?
  • Can I change an order once it is placed?
  • How do I change my phone number?
  • How do I check the status of my order?
  • Can I change my delivery or pickup address after my order has been placed?
  • Can I cancel an order that was already placed?
  • Why was my order cancelled? Where is my refund?
  • Why was my credit card charged twice for my online order?
  • What should I do if my order is filled incorrectly?
  • Can I return items if I am not satisfied with the order?
  • How can I get a refund if I am dissatisfied with my order or received the wrong items?
  • Do you have to approve my refund?
  • I received a notification that my order was cancelled but I still noticed a charge on my account. What should I do?
  • I tried to submit an order, but I received an error message. Did 7-Eleven receive my order?
  • I can't scan my ID
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